813 Privacy Policy — Our Commitment to Protecting Your Data
813 places the highest priority on protecting user privacy. This policy explains what data we collect, how we use it, and what rights you have.
Last updated: 2024. For any questions, FAQ Section View.
What Data Do We Collect?
Account Information
- Full name, date of birth, and identity verification details.
- Mobile number and email address.
- Residential address and national ID details (for verification purposes).
- Records of login times and dates.
Payment & Transaction Information
- BKash, Nagad, or Rocket number (partial, not full).
- Deposit and withdrawal amounts (in BDT).
- Transaction date, time, and method.
- Transaction patterns necessary for fraud prevention.
Device & Browser Information
- Device type, operating system, and browser information.
- IP address (for geo-based security).
- Screen resolution and language settings.
- Mobile network information (where applicable).
Usage Data & Cookies
- Pages visited and time spent on each.
- Games or betting markets you have participated in.
- Session cookies — to maintain your login state.
- Persistent cookies to save your preferences and settings.
Why Do We Use Your Data?
813 uses the data it collects solely for the following purposes — and for no other:
- Account Management: To support registration, login, verification, and account security.
- Transaction Processing: To accurately process deposits, withdrawals, and bonus distributions.
- Fraud Prevention: To detect and prevent unusual or suspicious activity.
- Customer Support: To resolve user issues and provide support.
- Service Improvement: To analyse usage patterns and improve the platform.
- Legal Obligation: Retaining data as required to comply with applicable regulations.
Cookies & Tracking Technologies
The813 platform uses three types of cookies:
Required to maintain login sessions, verify security, and support core platform functionality. These cannot be disabled.
For language preferences, theme settings, and personalized experience. Can be disabled from browser settings.
Collects page visit and usage statistics. No personal identity is revealed. You can opt out at any time.
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working correctly.
Data Retention, Security & Third Parties
Data Storage & Security
All user data is secured on internationally standardized servers using SSL/TLS encryption. Payment information is separately encrypted and stored with an additional layer of protection.
Even after account closure, certain data may be retained for a specified period to meet legal obligations. Once that period expires, the data is securely deleted.
Sharing Information with Third Parties
813 does not sell or share your data with third parties for commercial purposes.
Limited information may be shared in the following circumstances:
- Payment processing providers (bKash, Nagad, etc.).
- In response to lawful requests from legal authorities.
- With security providers for fraud prevention.
Your Rights & Policy Updates
User Data Rights
813 respects the following rights for every user:
- Right to Access: You may request a copy of the data we hold about you.
- Right to Rectification: You may request correction of any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
- Right to Object Processing: You may object to your data being used for specific purposes.
- Right to Data Portability: You may request a copy of your collected data in a commonly used, portable format.
To exercise any of these rights, contact our support team at: [email protected]
Policy Updates
813 may update this Privacy Policy from time to time. Users will be notified in advance of any significant changes. Continued use of the platform after an updated policy takes effect will be considered acceptance of the new terms.
Contact & Support
Privacy Enquiries
If you have any questions or concerns about how your data is handled, please reach out to us. Our team is ready to assist you in Bangla.
Support Email:
Quick Support
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